Terms of Service.

Welcome to Agnes Katherine Art! By accessing or purchasing from our website [agnes-katherine-art.com], you agree to the following Terms of Service. These terms govern your use of our website, products, and services, so please read them carefully before proceeding.

1. General Overview

These Terms of Service ("Terms") apply to all users of the Agnes Katherine Art website, including customers, browsers, and contributors of content. By accessing the website or purchasing from us, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access our services or make any purchases.

2. Eligibility

To make a purchase from Agnes Katherine Art, you must be at least 18 years old or have parental consent, and you must provide accurate and complete information at checkout. You are responsible for maintaining the accuracy of the information you provide.

3. Orders and Payment

  • Order Processing: All orders are subject to availability. We reserve the right to refuse any order at our sole discretion. This includes orders based on incorrect pricing, errors in the product description, or other issues that arise.

  • Payment: Payments are securely processed through our trusted third-party payment processors. By completing a transaction, you confirm that you have the legal authority to use the payment method provided.

  • Pricing: Prices are listed in CAN $ unless stated otherwise. Prices may change at any time without prior notice. Once your order is confirmed, you will be charged the price displayed at the time of checkout.

4. Shipping and Delivery

Shipping: Artwork is shipped from Ontario, Canada via Canada Post Delivery Services (most of the time), Fedex, or UPS within 5-7 business days of purchase. Shipping costs to the Continental US and Canada plus liability coverage are included in your order. Any additional duties, taxes, or fees are the responsibility of the buyer.

  • Buyers will receive an email with a tracking number once the artwork has been shipped. Each piece is carefully packaged to ensure it arrives safely and is fully insured for its retail value.

  • We do not deliver to P.O. Box addresses and may require a signature upon delivery.

  • It is buyer’s responsibility to ensure your shipping address is correct at checkout. Agnes Katherine Art is not liable for delays, losses, or items sent to incorrect addresses due to customer error.

  • International Shipping: We offer international shipping on request to select locations. If you are interested, please contact us at contact@agnes-katherine-art.com for details and shipping costs. All international shipping fees will be charged to the customer, and any additional duties, taxes, or fees are the responsibility of the buyer.

  • Shipping Issues: Once an order has been shipped, Agnes Katherine Art is not responsible for items lost, stolen, or damaged in transit. If your order arrives damaged, contact us at contact@agnes-katherine-art.com. We recommend keeping all packaging materials, taking photos, and filing a claim with the shipping carrier using the tracking information provided.

5. Returns, Exchanges, and Cancellations

  • All Sales Final: Due to the nature of our original artwork and custom creations, all sales are final once your order has shipped. We do not offer returns or exchanges.

    If you have any questions regarding the artwork you are interested in purchasing and /or require more pictures of the artwork, please do not hesitate to contact me at agnes@agnes-katherine-art.com. I will be more than happy to answer all your questions and advise you if the specific artwork would meet your expectations.

  • Order Cancellations: Orders may be canceled before they are shipped. Please contact us as soon as possible if you need to cancel an order, and we will do our best to accommodate your request.

  • Damaged Items: If your artwork arrives damaged, please follow the shipping carrier’s claims process as described in Section 4.

6. Intellectual Property

All artwork, designs, images, and content available on agnes-katherine-art.com are the exclusive property of Agnes Katherine Art and are protected by copyright and intellectual property laws. You may not use, reproduce, modify, or distribute any content from this website without express written permission from Agnes Katherine Art.

7. Privacy Policy

Your privacy is important to us. For information on how we collect, store, and use your personal data, please refer to our Privacy Policy.

8. User Conduct

By using our website, you agree not to engage in the following prohibited activities:

  • Violating any applicable laws or regulations.

  • Interfering with the functionality of the website or any services.

  • Uploading or transmitting harmful, infringing, or inappropriate content.

  • Attempting unauthorized access to our systems or interfering with our security measures.

9. Limitation of Liability

Agnes Katherine Art is not responsible for any direct, indirect, incidental, or consequential damages resulting from your use of our website, products, or services. This includes, but is not limited to, issues related to shipping delays, incorrect information, or damage to artwork in transit.

Our total liability for any claim, whether related to a product or service, shall not exceed the total amount you paid for the item in question.

10. Changes to Terms of Service

Agnes Katherine Art reserves the right to modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the website following any updates constitutes your acceptance of the revised terms.

11. Governing Law

These Terms of Service and any disputes arising from your use of agnes-katherine-art.com are governed by the laws of Ontario, Canada. All disputes shall be resolved exclusively in the courts of Ontario.

12. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:

Email: contact@agnes-katherine-art.com